Service

QTreeic is an industry-leading hybrid distributor of electronic components

eason.lin@qtreeic.com+86-13662647789

Service order process

QTreeic is an industry-leading distributor of hybrid electronic components and is committed to becoming the preferred partner for EMS, OEM, ODM, and IDH manufacturers, providing comprehensive electronic components and IoT solutions.

Have a detailed understanding of our ordering process to ensure we provide you with high-quality service:

① Requirement confirmation: Customers submit product requirement lists through official websites, sales representatives, or customer service.

② Ordering and Contract Signing:The customer formally submits the purchase order after reaching an agreement.QTreeic reviews the order content and confirms inventory status, which may involve supplier coordination if necessary

③ Payment processing:The customer completes the prepayment or payment within the credit period according to the agreed conditions.

④ Order execution:QTreeic prepares goods according to order requirements, including but not limited to quality inspection, packaging, labeling, and other operations.For long-term cooperative customers or large-scale orders, production plans and logistics distribution plans will also be arranged.

⑤ Shipping and Delivery:After completing the stocking, ship according to the scheduled logistics method.Provide a tracking number for customers to track order status.

Why choose QTreeic

Choose us and we promise to make every effort to ensure a successful and satisfying partnership. The following information will give you an idea of our advantages.

Original spot stock

Unicom electronics co.,limited have three warehouses in Hongkong and Shenzhen. According to customer needs and inventory location to provide customers with the fastest shippment route.

Electronic components distributor

World leading independent distributor with quality and experience you can trust, guaranteed! Unicom electronics co., limited©'s extensive product line has made the company one of the top independent distributor of choice for industrial, military, aerospace, and consumer electronics manufacturers worldwide.

Technical resources

Our solutions are sparking new possibilities in everything from computing, networking, and server applications, to mobile, consumer, automotive and industrial designs.

Online ordering

Placing orders online is available. Please fill in your part number or purchase order number, unit price and quantity. We accept payment terms including paypal and credit card. To learn more about our payment terms, please check the "Payment Method" in the bottom of our wensite and if you have any questions with the process of placing an order, please contact us via email to sales@qtreeic.com to speak to our sales assoclate.

After-sale service

Each product comes from the original factory genuine products. If there are any quality issues, please contact us and we are always at your service. We do not do one-time business, but seek long-term cooperation to achieve a win-win situation.

Frequently asked questions

How do I use your part search utility?

We have made searching our inventory fast and easy from anywhere on our site. On the any of top Qtreeic.com web page, Simply enter your part number and click "Search". You will get a set of results, locate the part you are looking for. Then you can submit a Request For Quote or RFQ online, Our Qtreeic terms's sales associate will contact you shortly with price and delivery by Email.

What's your strong line cards?

We are special for IC chips & IGBT Modules Electronics Components Distributor.
ICs distribution brands: VISHAY/IR, NXP, ON, INFINEON, ST, NS, MICROSEMI , XILINX, Analog Devices, ALTERA, TI, LATTICE, Broadcom, MAXIM, ATMEL, LINEAR, CYPRESS, FAIRCHILD, TOSHIBA, ACTEL, INTERSIL, AVAGO, PMC and More.
IGBTs/FETs Moduls : SEMICRON, EUPEC, INFINEON, MITSUBISHI, FUJI, POWEREX, IXYS, IR, ASTEC and More.

How to place an order?

By submitting RFQ/Quote from the website by filling out the form with your inquires part list and contact information, or Email RFQ to sales@qtreeic.com, our sales will contact you via email with quotation to you, after your reconfirm quotation or order approved, please kindly send the approved order or confirm news to our sales with delivery information, our sales terms will send the Proforma invoice with our bank information to you. Please remember to indicate exact part number, required quantity and manufacturer.

There is no price on the product page – What do I do?

You can send RFQ/Quote (URL: www.qtreeic.com ) Inquire Online or Call Us or Email Us at sales@qtreeic.com to recheck the price and stock information. We will offer our quotation for you soonest and after your confirm order, we will send our proforma invoice for you to make the payment.

What's shipment way can support?

We ship worldwide using international couriers like DHL, FedEx, UPS, TNT and EMS or HongKong mail. Usual we will use DHL/FedEx. We can also use client's freight account. Standard delivery time is 1-4 business days (usual 2-3days) depending on destination. Other shipping methods may be discussed. We strive to meet every client's needs.
More detail: URL: www.qtreeic.com

What's payment methods do you offer?

We accept wire transfer payment in advance for new clients' first order. Payment methods: Wire Transfer / Telegraphic Transfer (T/T) to our HSBC account, Western Union, PayPal (Credit Card). We accept other payment way for special customer. Net Term only for Long-term cooperation client.About Bank fees: Wire Transfer Bank Charges USD15.00 to USD30.00, HK HSBC to HK HSBC, don't need any charges. Please note that we accept payment in USD and EURO, GBP, HKD.
More detail: URL: www.qtreeic.com

Can I get net terms?

We have a great number of customers ranging from ongoing repeat customers to one-time buyers. Net Terms can be extended to repeat customers following successful payment history with us.

What is the warranty on the parts you sell?

We guarantees the quality for 60 days or longer, since the parts were shipped. All our parts come with our own Certificate of Conformance that guarantees the parts will meet all of the manufactures specifications. All parts will inspected and ensure 100% new original part before shipment. If the parts you receive don't meet the form, fit and function specs of the manufacturer, we will replace the parts or refund your money. Our policy is: If the parts are rejected on incoming inspection for non-functional reasons, you need to contact us within 15 business days to request an RMA. If you have any failures or problems with the parts during production, installation or testing, please contact us :sales@qtreeic.com

Can I create new accoutn on website?

You can create and use "My Account" to Register or Sign In and Top of website page. There you will find your inquires list and edit your contact information and delivery information.
For the quotation, we will send by Email to you , so that you can get more detail information. or Email us sales@qtreeic.com
Thank you your support. If Any More Questions or Inquires, please email us. Our Email address: sales@qtreeic.com

Get in touch with us

We welcome every customer and meet everyone's needs. For more information, please visit the website or contact us directly with questions or inquiries.